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Franks - St Albans
MAV FAST FOOD LTD
Restaurant website: /
Restaurant address: 63, Russet Drive, St Albans AL4 0AZ, United Kingdom
Restaurant phone number: +44 1727 833900
Restaurant contact e-mail/form:
Menu currency: GBP
1.1 These Terms and Conditions govern all orders placed with Franks Takeaway, whether in person, over the phone, through our website, or via third-party delivery platforms.
1.2 By placing an order, you agree to be bound by these Terms.
1.3 Franks Takeaway reserves the right to amend these Terms at any time without prior notice. The version in force at the time of your order will apply.
2.1 Orders can be placed in-store, by phone, or online.
2.2 Please check your order carefully before confirming. We cannot guarantee amendments once an order is being prepared.
2.3 All orders are subject to availability.
3.1 Prices are shown in GBP (£) and include VAT where applicable.
3.2 We accept cash, major credit/debit cards, and approved online payment methods.
3.3 Prices may change without notice, but changes will not affect confirmed orders.
4.1 Some of our menu items contain allergens such as gluten, peanuts, nuts, sesame seeds, soya, milk, eggs, fish, and shellfish.
4.2 We cannot guarantee an allergen-free environment. Cross-contamination may occur.
4.3 If you have an allergy or dietary requirement, please inform our staff before ordering.
5.1 Delivery is available within our specified area and is subject to a delivery fee.
5.2 Delivery times are estimates only and may vary due to traffic, weather, or high demand.
5.3 For collection orders, please collect at the agreed time to ensure food quality.
6.1 Orders cannot be cancelled once food preparation has begun.
6.2 Refunds will only be issued in accordance with our Refund Policy and at the discretion of management.
6.3 If you are unsatisfied with your order, please contact us within 24 hours with proof of purchase.
7.1 Offers and promotions are subject to availability and may be withdrawn at any time.
7.2 Only one discount code or promotion can be applied per order unless otherwise stated.
8.1 Franks Takeaway will not be liable for any indirect or consequential loss, including loss of enjoyment or business.
8.2 Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence.
9.1 These Terms are governed by the laws of England and Wales.
9.2 Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Last updated: [Insert date]
📞 Contact us: [Insert phone number] | ✉ Email: [Insert email]
If you like, I can also prepare a display-friendly in-store version of these Terms, using plain customer-friendly language while still keeping it legally safe. That way, it can go up on the wall for customers to read.
Do you want me to create that simplified customer-facing version next?
Got it — here’s a General Terms and Conditions tailored for Franks Takeaway for use on an online delivery site like food.gloria.com, with your correct shop details, delivery radius, and customer-friendly structure.
Franks Takeaway – Online Ordering Terms and ConditionsAddress: 63 Russet Drive, St Albans, AL4 0AZ, United Kingdom
Phone: 01727 833900
1.1 These Terms and Conditions apply to all orders placed online with Franks Takeaway via food.gloria.com or any other online ordering platform we use.
1.2 By placing an order, you confirm you have read, understood, and agree to these Terms.
1.3 We may update these Terms from time to time. The version in effect at the time you place your order will apply.
2.1 Orders can be placed for delivery or collection through our online ordering page.
2.2 Please check your order carefully before confirming. Changes cannot be guaranteed after payment.
2.3 All products are subject to availability. If an item is unavailable, we may contact you to offer an alternative.
3.1 All prices are in GBP (£) and include VAT where applicable.
3.2 We accept payment online via the methods provided on food.gloria.com (e.g., card, digital wallets).
3.3 Prices may change at any time, but confirmed orders will not be affected.
4.1 We deliver within a 2km radius of our shop address. Orders outside this area will not be accepted.
4.2 Delivery times are estimates and may vary due to weather, traffic, or order volume.
4.3 You must provide an accurate delivery address and contact number. Failure to do so may result in delays or cancellation without refund.
5.1 If you choose collection, please arrive at the agreed time to ensure food quality.
5.2 Orders not collected within 30 minutes of the agreed time may be disposed of without refund.
6.1 Our food may contain allergens such as gluten, peanuts, nuts, sesame seeds, soya, milk, eggs, fish, and shellfish.
6.2 We cannot guarantee that any item is 100% allergen-free due to possible cross-contamination.
6.3 If you have an allergy or dietary requirement, please inform us in the “Order Notes” when ordering.
7.1 Once an order is confirmed and preparation has started, it cannot be cancelled.
7.2 Refunds are at the discretion of management and will only be issued in line with our Refund Policy.
7.3 If you experience any issues with your order, contact us within 24 hours with proof of purchase.
8.1 Promotions are valid only for the period stated and subject to availability.
8.2 Only one promotional offer can be used per order unless otherwise specified.
9.1 Franks Takeaway is not liable for any indirect loss, including missed events or business opportunities, arising from delays or incorrect orders.
9.2 This does not exclude our liability for death or injury caused by our negligence.
10.1 These Terms are governed by the laws of England and Wales.
10.2 Any disputes will be handled exclusively by the courts of England and Wales.
Last updated: [Insert Date]
📍 Franks Takeaway – 63 Russet Drive, St Albans, AL4 0AZ
📞 01727 833900